This is how our data protection works

The protection of your personal data and your privacy is of particular concern to us. Below we inform you which data we collect when using our website and when using the services offered there, for what purpose and why we use this data. Personal data is any data by which you can be personally identified. For detailed information on data protection, please see our Privacy Policy listed under this text.

The responsible body is the operator of the site:

Lorberg Quality Plants GmbH & Co. KG, Mr. Baumschule Lorberg, Zachower Str. 4, 14669 Ketzin OT Tremmen, Germany (hereinafter also referred to as "Lorberg Quality Plants GmbH & Co. KG, Mr. Baumschule Lorberg").

If you have questions about data protection or if you wish to exercise your rights (cf. "What rights do you have as far as your information is concerned?") or claims relating to your personal data, please send an email to: lorberg@lorberg.com.

We collect your data as a result of you sharing your data with us. This may, for instance, be information you enter into our contact form.

Other data will be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data contains primarily technical information (e.g., web browser, operating system, or time the site was accessed). This information is recorded automatically when you access this website.

Part of the information is generated to guarantee the error-free provision of the website. Other data may be used to analyse your user patterns.

You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data be rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which will affect any future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to lodge a complaint with a competent supervising authority.

We are hosting the content of our website through the following provider:

Hetzner

The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany (hereinafter referred to as Hetzner).

For details, please view the data privacy policy of Hetzner:
https://www.hetzner.com/de/rechtliches/datenschutz.

We use Hetzner on the basis of Art. 6(1)(f) of the General Data Protection Regulation (GDPR). We have a legitimate interest in the most reliable depiction of our website possible. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25 (1) of the German Telecommunications Act (TTDSG), insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

Unless a more specific storage period has been specified in this Privacy Policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the last case, the deletion will take place after these reasons cease to apply.

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9 (2)(a) GDPR, if special categories of data are processed according to Art. 9 (1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49 (1)(a) GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g., via device fingerprinting), then the data processing is additionally based on Section 25 (1) TTDSG. The consent can be revoked at any time. If your data is required for fulfilling a contract or for implementing pre-contractual measures, then we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, if your data is required for fulfilling a legal obligation, we process it on the basis of Art. 6(1)(c) GDPR. Furthermore, the processing of data may be carried out on the basis of our legitimate interest according to Art. 6(1)(f) GDPR. Information on the relevant legal basis in each individual case is provided in the following paragraphs of this Privacy Policy.

Among other things, we use tools of companies domiciled in the United States or other, from a data protection perspective, non-secure non-EU countries. If these tools are active, your personal data may potentially be transferred to these non-EU countries and may be processed there. We must point out that in these countries, a data protection level that is comparable to that in the EU cannot be guaranteed. For instance, U.S. enterprises are under a mandate to release personal data to security agencies and you as the data subject do not have any litigation options to defend yourself in court. Therefore, it cannot be ruled out that U.S. agencies (e.g., the Secret Service) may process, analyse, and permanently archive your personal data for surveillance purposes. We have no control over these processing activities.

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. This will be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

IN THE EVENT THAT DATA IS PROCESSED ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION AT ANY TIME. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE REFER TO THIS DATA PROTECTION DECLARATION. IF YOU RAISE AN OBJECTION, WE WILL NO LONGER PROCESS THE PERSONAL DATA AFFECTED, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING GROUNDS WORTHY OF PROTECTION FOR THE PROCESSING OF YOUR DATA THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING AT ANY TIME. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

In the event of violations of the GDPR, data subjects are entitled to lodge a complaint with a supervisory authority, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to lodge a complaint will be in effect regardless of any other administrative or court proceedings available as legal recourses.

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you should demand the direct transfer of the data to another data controller, this will only be carried out if it is technically feasible.

Within the scope of the applicable statutory provisions, you have the right to demand information about your archived personal data, its source and recipients as well as the purpose of the processing of your data at any time. You may also have a right to have your data rectified or deleted. If you have questions about this subject or any other questions about your personal data, please do not hesitate to contact us at any time.

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time. The right to demand processing restrictions applies in the following cases:

• In the event that you should dispute the correctness of your data archived by us, we usually need some time to verify this claim. During the time this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
• If the processing of your personal data was/is conducted in an unlawful manner, you have the option of demanding that the processing of your data be restricted instead of demanding the deletion of this data.
• If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand that the processing of your personal data be restricted instead of its deletion.
• If you have raised an objection according to Art. 21(1) GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand that the processing of your personal data be restricted.

If you have demanded that the processing of your personal data be restricted, this data – with the exception of its archiving – may only be processed subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important reasons of public interest cited by the European Union or a member state of the EU.

For security reasons and to protect the transmission of confidential content, such as purchase orders or enquiries you send to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognise an encrypted connection by checking whether the address line of the browser switches from "http://" to "https://" and also by the appearance of the lock icon in the browser line.

If SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

If you are obliged to share your payment information with us (e.g., account number if you give us authorisation to debit your bank account) after you have entered into a fee-based contract with us, this information is required to process payments.

Payment transactions using common modes of payment (Visa/MasterCard, debit to your bank account) are processed exclusively via encrypted SSL or TLS connections. You can recognise an encrypted connection by checking whether the address line of the browser switches from "http://" to "https://" and also by the appearance of the lock icon in the browser line.

If the communication with us is encrypted, third parties will not be able to read the payment information you share with us.

Our websites and pages use what the industry refers to as “cookies.” Cookies are small data packages that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them, or they are automatically removed by your web browser.

Cookies can be issued by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies allow for certain services of third-party companies to be integrated into websites (e.g., cookies for handling payment services).

Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of these cookies (e.g., the shopping basket function or the display of videos). Other cookies may be used to analyse user behaviour or for promotional purposes.

Cookies, which are required for the performance of electronic communication transactions, for the provision of certain functions you want to use (e.g., for the shopping basket function) or those that are necessary for optimising (required cookies) the website (e.g., cookies that provide measurable insights into the web audience), shall be stored on the basis of Art. 6(1)(f) GDPR, unless a different legal basis is cited. The operator of the website has a legitimate interest in storing required cookies to ensure the technically error-free and optimised provision of the operator's services. If your consent to the storage of cookies and similar recognition technologies have been requested, the processing occurs exclusively on the basis of the consent obtained (Art. 6(1)(a) GDPR and Section 25(1) TTDSG); this consent may be revoked at any time.

You have the option of setting up your browser in such a way that you will be notified any time cookies are placed and to allow the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete function for the automatic deletion of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited. Which cookies and services are used on this website can be found in this Privacy Policy.

No statistics cookies are used.